Appoint professional and technical team to guide the installation and commissioning on site

Supervise the relevant engineer on site free technical and operation training

The product warranty period is one year. During the warranty period, the faulty parts (excluding consumables) shall be replaced or repaired free of charge (except for human and other force majeure factors)

Ensure to provide long-term spare parts supply and technical service

Irregular return visit and technical communication to users

Guarantee the price for the spare parts within 10 years not higher than contract price

Once system operate abnormally, provide technical support in time, including network, telephone and other service technical supports

The response time of fault maintenance is 4-8 hours